Privacy policy

At Sweet Sweets UK, we care about your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (sweetsweetsuk.com).

📌 Information We Collect

Device Information

When you browse our site, we automatically collect information about your device, such as:

  • Your web browser, IP address, and time zone

  • Cookies installed on your device

  • Pages and products you view

  • Referring websites or search terms

  • How you interact with our site

This helps us improve your browsing experience and keep our website secure.

Technologies we use include:

  • Cookies – small data files stored on your device. Learn more or disable cookies at allaboutcookies.org.

  • Log files – track site activity (IP address, browser type, ISP, date/time stamps).

  • Web beacons, tags, and pixels – measure how you browse and interact with our site.

Order Information

When you make a purchase, we collect:

  • Your name, billing/shipping address, payment details, email, and phone number.

Together, “Device Information” and “Order Information” are referred to as Personal Information.

📌 How We Use Your Information

We use your information to:

  • Process and deliver your order (including payments, shipping, invoices, and confirmations).

  • Communicate with you about your order or enquiries.

  • Screen for fraud or suspicious activity.

  • Improve our website, marketing, and customer experience.

  • Share product updates and offers (if you’ve opted in).

📌 Sharing Your Information

We only share your data with trusted partners to run our business:

We may also share information when required by law, or to protect our rights.

📌 Targeted Advertising

We use your information to deliver relevant ads. You can opt out here:

You can also manage preferences via the Digital Advertising Alliance.

📌 Your Rights

If you’re in the UK or EU, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

To exercise these rights, contact us using the details below.

Please note: your information may be transferred outside of Europe, including to Canada and the US.

📌 Data Retention

We keep your order details on record unless you ask us to delete them.

📌 Changes

We may update this Privacy Policy from time to time to reflect business or legal changes.

📌 Contact Us

If you have questions about this policy, want more information, or need to make a complaint, please reach us at:

📧 Email: info@sweetsweetsuk.com
📍 Address:
Sweet Sweets UK
Unit 4, Wharfside Shopping Centre
Penzance, Cornwall
TR18 2GB